Refund policy

Return & Refund Policy

Last Updated: June 2026

At Nirocart, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

We accept return requests within 3 days of delivery.

To be eligible for a return:

The item must be unused and in its original condition.
The product must be returned in its original packaging.
Proof of purchase or order number is required.
Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.

The following items cannot be returned:

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos or videos as proof.

After verification, we will arrange a replacement or refund as applicable.

Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

Refunds will be processed within 5–10 business days.
The refund will be credited to the original payment method used during purchase.
For Cash on Delivery (COD) orders, refunds will be processed through bank transfer or UPI.

Orders can be cancelled before they are shipped.

Once an order has been dispatched, cancellation requests may not be accepted.

If the return is due to a defective, damaged, or incorrect product, Nirocart will bear the return shipping cost.

For other eligible returns, shipping charges may be deducted from the refund amount.

For return, refund, or cancellation requests, please contact us:

📱 WhatsApp: +91 8089154893

📷 Instagram: @niro_cart

🌐 Website: nirocart.com

Our support team will respond as quickly as possible and assist you throughout the process.

Thank you for shopping with Nirocart.